TRICARE Beneficiaries

  • About TriWest
    The main number (888) 874-9378 is the line beneficiaries should use that are trying to reach TriWest services for beneficiary-related issues.
    If you do not have an email on file in DEERS, you'll need to make that update prior to logging in. Verify or Update DEERS
  • Beneficiary Top 5 Things to Know:
    1. Sign up for the West Region self-service Beneficiary Portal.
    2. Avoid disenrollment. Set up or make payments for TRICARE fees and premiums.
    3. Follow guidelines for seeking care during the transition period.
    4. Confirm your primary care manager (TRICARE Prime only).
    5. Stay in the know about your TRICARE benefits and eligibility.
  • Sign Into the Tricare West site: 
    Current Users 
    New User Press continue, then look for the “New User? Sign Up Now” link. 
  • Looking for providers in the 2025 West Region? Check out the TriWest Provider Directory. 
  • Find a Claims Address 
    When you need to file a paper claim for medical, pharmacy or dental services, send the claim to the correct claims filing address to avoid a delay in payment. 
  • Medical Claims
    Follow the steps to file and check the status of your claims.

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